Trigger Warning: Suicide. Only read if you feel able to.
We were all hit square in the face in 2020 by the pandemic and the lock down, and it affected every aspect of life for everyone. But as most people are aware – the impact of the pandemic was unequal across society – those from diverse cultures, lower economic background or those with pre-existing conditions were generally more affected in one way or another. Social care was hit massively during the pandemic. As someone who was relying on social care to make my day-to-day life manageable, I felt this impact hugely.
Its taken me a few years to feel that I can write honestly about this subject. Bits and bobs may have been leaked out over time, and those that know me well personally will know what my life was like during the pandemic. But a combination of hopelessness, knowledge that things couldn’t change, gaslighting and also just the fact that people straight up didn’t believe that such a situation could occur right under their noses, meant that I kept a lot of the facts to myself.
I have never experienced lock down.
But thats impossible! I hear you say – the whole country was subject to it. And yes, it wasn’t like I wasn’t around during lockdown. But it was that I was more locked out than locked down that was the issue. Still now, in 2024 – I find myself struggling to empathise with the rest of society – their experiences of days and days on end at home, looking forward to their one hour outside to exercise, making TikToks, sour dough, learning a new instrument, being bored seeing the same four walls – all the good and bad aspects of the lock downs, I didn’t really experience that.
Let me give you some back story and context.
Complex mental health problems cause me to have a lot of issues accessing buildings and living independently – over the years I’ve lived in a lot of mental health units, care homes and crises houses for extended periods of time. I have also been homeless for months at a time, or sofa surfing amongst friends. The beginning of 2020 saw me living in the Crisis House for 6 weeks (which I felt was long at the time – little did I know that 2 years later I’d be living there for 6 months but thats a bit of a spoiler). I had spent the last couple of years in hospital/homeless/in care homes and mental health units. I’d had some really difficult experiences and all I wanted was to be able to live safely in my own home. It seemed like a solution had been found. I was given 112 hours a week of social care funding for personal assistants (PAs) to help me live in my own home (I can’t set foot inside the door without someone else there so these 112 hours literally translate as 112 hours in my home a week). Fantastic! Except, for those of you that are quick and already done the maths – you’ll realise there are 168 hours in a week. I was missing 56 hours. This wasn’t ideal – but coming from the situation I’d been in for a number of years, and in January 2020, this felt doable. I work, I do things most evenings, I have a social life, it would be really complicated to work this out 4-6 weeks in advance for rotas. But it would be doable.
Another important fact in this story is because this funding was direct payments, I was the employer of the PAs, responsible for recruitment, management, training, rotas, timesheets, submitting these to payroll etc. The only thing I got help with was an agency who managed my pay roll. This is a lot to deal with for anyone. Especially someone with complex mental health problems, a job, and limited access to their home.
February 2nd 2020 I finally moved home with a small team of PAs in place to help me. It was complicated, I wasn’t used to living in a house or running a home, everyone was new, but it was exciting and I loved inviting friends round and living in the area I wanted to live in and having all my belongings in the same place for the first time in 4 years. Managing my life and the rotas was stressful but we were getting by. Generally a majority of the hours were used up at night to allow me to sleep in my house, so I didn’t get many waking hours at home.
And then 4 weeks in, it became apparent that this weird virus was causing major problems in the world. I started to hear word that a lock down might happen, and people would have to stay indoors. I a) didn’t think this was actually likely and b) knew I didn’t have the means to do this. The week before lockdown began, we were told to work from home. My PAs stopped coming to work. I panicked, but luckily my very very good friends Rosie and Andy said I could stay with them whilst this (what we thought at the time) temporary virus thing blew over. I’ll be forever indebted to them for doing this for me.
I work in the NHS in mental health care, so although I’m far from the frontline there was plenty to be doing at work – definitely not the stuff I usually did but we were very busy, and trying to do this at a time when none of us had worked out Zoom.
I rang my care co-ordinator on the Thursday of that week. “The country might go into lock-down – what do I do because the PAs won’t work and I can’t go home?”. I didn’t get on with this care co-ordinator – but more on that later. “You’re making mountains out of molehills and catastrophising”. She put the phone down and refused to help me work out a plan. The following Monday Boris told us we must stay at home.
I was still at Rosie and Andy’s, but I couldn’t stay forever. I also had no clue how I was going to work as I couldn’t work from home as I didn’t have enough PA hours to be at home during the day even if they did agree to come back to work.
After a really difficult meeting with the PAs, where one of them domineered over the rest and pushed them into not working. One PA contacted me privately and said she was happy to work her few nights a week, this was really complicated contamination-wise but I started to spend some nights at home and the rest at Rosie and Andy’s. In the meantime, I found a solution for work – I could work in a different office that was more accessible for me, with a colleague from another team. We ended up sharing an office for most of 2020. Phil, you don’t know how grateful I was for this companionship, normality and workspace.
Eventually the PAs were told they did have to work and someone somewhere had created some rough guidance around personal assistants and home-based support workers. However, this now meant I still had 56 hours a week not at home. Which was illegal.
I started working 5 days a week even though I’m only contracted for 3. It was the only legal place I could be and there were plenty of things to be doing and it felt fine to be volunteering my time.
So my weeks set up a pattern. I would leave my house when the PA finished the night shift at 8am, I would remain out of the house until 6pm when the next PA came on. Some days I would go to work, some days I would just be floating around a deserted Sheffield. I came back in, had tea, got things ready for the next day out of the house, went to sleep, woke up at 6am, got ready, had breakfast and went out at 8am. Day after day after day.
I did this almost every day from March 2020 to 1st December 2021, I was out of the house from 8am-6pm (slightly less at weekends), with no-where else to go.
Simple things became a huge problem. Being out was illegal at the time so I was breaking the law on a daily basis. It was really hard to find toilets I could use. Eventually supermarkets did open their toilets but I would have to queue outside with everyone else doing their shopping just to use the loo (I live in an area with limited places to go outdoors for that sort of business). Everything I thought I might need for the day I either had to take with me, or leave in a storage box in my back yard. Sometimes it was raining and I was just out in the cold and wet all day. Sometimes I got abuse from people when I was sitting in town, or trying to find somewhere slightly sheltered. I got told I was selfish for not being at home. I took to cycling a lot – because if I was exercising people would think I was doing my hour of exercise and have less of a problem. 4 years later I’m struggling with a significant exercise addiction as part of my eating disorder. Sometimes the PAs couldn’t come to work or didn’t turn up. I slept in a bush in the park on these occasions, despite still having active issues with my stalker who lived in the area. The night they had the party at Downing street I was sleeping in the park, after my day of working for the NHS, I dragged myself out of my hedge (looking exactly like I had been dragged out of a hedge backwards because that was what happened!) and traipsed back to work the next day.
My care co-ordinator came into her own in the levels of abuse and gas-lighting she sent my way. She no longer works for the Trust. But I found myself with no mental health support as any contact I did have with her was abusive and often involved shouting at me down the phone for up to an hour.
I had some issues with PAs too, one was financially abusing me and a lot of others came and went very fast. Their job was difficult and unstable so I don’t blame them. But the ones that stuck at it – well I’m indebted to them too. They worked so hard to support me in absolutely abysmal conditions for me and for them, I’m so grateful and many are still friends to this day. They fought really hard to try get more hours for me, as did friends and family, but we were met with no change.
During this time I understandably struggled with my mental health. And had 2 suicide attempts in 2020 and another in 2021. The two in 2020 were only a month apart and were met with more abuse from my care co. As soon as I was medically stable I was discharged back into my outside life, despite having been in resus less than 24 hours before. I’m actually proud of myself for not falling back into old habits of self-harm that could have given me the safe place to be of hospitals. But barring a few issues here and there, my self-harm was actually very low during this time.
South Yorkshire Police and the British Transport Police at Sheffield Station were also life-savers during this time. It wasn’t long before they were aware of my situation and didn’t penalise me for being out and about when I had no choice. If they came across me distressed (because also I had nowhere private to take my emotions during this time), they would help calm me down, bring me home and give me 20-30 minutes in my house, making myself feel safe and maybe getting me a cup of tea, and helping me work out how I was going to fill the hours before I was next able to return home. The staff and police at the station too understood my situation and would often invite me in for a cup of tea when it was cold and let me use the toilets at the station or hang out in the shelter of the foyer when it was raining.
I had a slight improvement of the situation around December 2020 for a few months. My old care co left (thank goodness) and a lovely new one came in her place (it took me a long time to trust her because of previous experiences but she is still my care co now and is outstanding), and around the same time my situation came to the attention of someone higher up in the community mental health team. For a while I had a bit more flexibility over how I used my funding and had a bit more time at home. But this didn’t last very long and I ended up back in the same out for 10 hours a day every day situation.
By summer 2021 I was done, I felt like there was nothing that was ever going to change. Life was not sustainable. I was exhausted and couldn’t continue like this. My social care situation wasn’t changing. I gave up. After a seriously suicide attempt that involved multiple methods, all 3 emergency services and resulted in me being sectioned in another city briefly, I had a week at Crisis House. Nothing changed. I went back into the same situation. But by now my PAs were flagging too, their mental health was taking a beating and a lot would go off sick, leaving others to cover shifts, meaning they would go off sick and the cycle continued.
Having to leave me every morning, knowing I had no place to go, sometimes very distressed or unwell, must have been awful for such caring people. They gave the mental health services an ultimatum. Give us the resources to help Ellie properly by the 30th of November or we will walk on 1st December. I was fully behind their decision to do this. I hated seeing others suffering because of me.
On the 1st December 2021. I got up, opened my advent calendar (a seeds one – thanks Mum!) and went to work. Knowing that I wasn’t going to return home. No solution had been given, the PA rota stopped there. I went about my work day as if nothing was awry. But as the day wore on I realised I’d buried my head in the sand a bit too much and had no clue what I was going to do after work. My phone rang at around 2pm. I could stay at Sheffield Crisis House until something else was put in place. The relief was huge. For the first month or so, being able to be inside during the day was a total novelty. Unfortunately, that was the start of a whole new set of battles – the saga does continue.
Overall, I spent 20 months, during the most COVIDy bits of COVID, locked out from 8am-6pm every day. I am proud of myself for surviving, I am proud of myself for actually excelling at my work during this time, for having a major part in the building of a roller skating community during this time. But the toll it has taken is massive. Only last week I had a day where I had no care in place and had to be out all day – I couldn’t cope, everything comes flooding back. In adverse situations sometimes we just have to get through it – and the trauma comes later. The impact of having nowhere to go during the pandemic for such a long time has been devastating personally – I already had complex trauma and this just added even more to it. My ability to trust people reduced massively, my ability to ask for help also took a huge hit. Even now, when people try to help me I don’t understand why they are doing it – because I received so much abuse about it around this time. A formal complaint made about the care situation was not upheld and I still don’t know why, I think because I held back a lot about what was actually going on. I was ashamed.
It was hard to know what to say to those around me, it was a lot of pressure on my friends – if they made a plan with me and had to cancel, it would leave me with nowhere to go. I didn’t want to speak up too much about it because of where I worked (the same organisation I received care from), I was worried I’d get sacked for telling people the reality of my life. Some people flat out just didn’t want to believe that the conditions I told them I was living in was true.
I still struggle, when people talk about stuff from lockdown and I just can’t relate. The whole experience was incredibly isolating. But also I am so grateful for those that played a part in me getting through that time – and you know who you are.
